Satsuki Matsumae
Ohana’s mother, who works as a professional writer.
Satsuki is seen on bad terms with her own mother, calling her “the mother I’ve always hated”.
She has a surprisingly infamous reputation at the Inn, being the first topic at hand when staff members talk to Ohana for the first time.
Satsuki had rejected her mother’s wishes for her to inherit the inn, leaving her mother and brother to run it as she left for her own life.